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Terms & Conditions

The Contract Between Us:

Your orders are an offer to purchase goods from us, we will confirm receipt of your order by sending you an email summarising the details of your order (‘Order Confirmation Email’); this is the point at which we accept your order and the contract is. The contract is completed when the goods are delivered.

It is the policy of MYKREATES to ensure that all goods are supplied to our customers in perfect condition and that every possible precaution is taken to protect the integrity of the product that is sold. To this end, it is our policy that we do not exchange or refund unless the items are faulty.